Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 1,804 Reviews
giselle rice R.
mims, florida
"Chris has been our tech for many, many years. He is awesome and you are blessed to have him represent/work with your company. He explains things so I can understand, is very thorough and clean doing his inspection, and doesnt mind questions and is honest about repairs."
john R.
cocoa, florida
"pleased with service answered emer. call the day I called. Needed part couldn't fix until next day. Returned next day with part to complete job."
william henn huber H.
cocoa, florida
john B.
titusville, florida
jackie B.
rockledge, florida
"I like Joe & Riggie"
kris W.
mims, florida
micheal calimlin C.
mims, florida
"Chris always takes the time to explain what he found and the current condition of our A/C unit in terms we can understand. He is always very honest with us and makes us feel at ease. Chris said we should get a new unit and told us about how great the advantage program is so, we bought it."
rene L.
cocoa, florida
"Have had Chris as a then before. He informative and personable."
mary frances C.
satellite beach, florida
"Bradley was thorough and careful (mask and gloves) and professional."
cecil H.
altamonte springs, florida
"Problem was fixed the same day"
mr. westphal W.
indian harbour beach, florida
"They came they looked yet fixed nothing."
donna M.
west melbourne, florida
"Technician was friendly and professional booking appointment was easy"
la W.
melbourne, florida
"There is always room for improvement"
rick V.
kissimmee, florida
"All good as always. Only issue was that the technician didn't have a face mask so it was a little disconcerting."
raj B.
melbourne, florida
"COURTEOUS, PROFESSIONAL AND KNOWLEDGABLE"
daniel Y.
mims, florida
albert K.
cocoa, florida
"Quick and efficient as well as knowledgeable"
steven B.
merritt island , florida
"On professional"
ruth S.
melbourne, florida
"They were very professional and fixed 2 items that others said weren't important. . Were the best technicians I've had since the install of the unit. Please give thanks to both Bradley and Reggie"
michael J.
cocoa, florida
"checked all my plumbing problems, noted what needed to be fixed, gave me cost estimates"
frank D.
rockledge, florida
"The tech went right to the source of the problem."
tim B.
orlando, florida
"you guys came out right away, technician was very respectful and informative"
irene G.
melbourne, florida
"I am not versed in A/C. But I feel that I paid too much for the part."
walter P.
melbourne, florida
dana B.
palm bay, florida
"Brad is always on a time. Call before and say the hi will come. Very friendly and always explain what might be done in a future. Very friendly person."
patti C.
san antonio, texas
"My air conditioning was making a loud noise when it first turned on and when the fan changed speeds. Aaron came right away, diagnosed the problem, and returned the next day to replace the bad part (contactor). Aaron was courteous, professional, and worked efficiently."
mr tangen T.
melbourne, florida
"Did good work"
ms icaza I.
palm bay, florida
"Bradley was great. Very professional"
mr crozier C.
titusville, florida
"the tech told me what the problem was and then fixed it"
jacque S.
rockledge, florida
"Such a nice personable gentleman. He saw I was struggling in a wheelchair and offered to even get me a drink."
lois M.
rockledge, florida
"Michael is a real asset to your company. He really takes his time testing everything to make sure everything works well. He is also a kind and pleasant person."
mr ledford L.
rockledge, florida
"Arrived on time and quickly assessed the problem and performed the repair. He also offered to help if the problem should return during the weekend."
m/m. tiller T.
ne palm bay, florida
"I have always had great service with your company"
mr. beeble B.
melbourne, florida
michael K.
merritt island, florida
"Great service. Terrible pricing I really appreciate the expedited service to repair our Ac Handler and I have been very happy with our previous service call issues but I think your price of repair today was exorbitant for a 15 minute repair and minimal parts and labor. The technician removed a PVC fitting and replaced it with a new one. I also read there was no trip charge with a repair and yet I was charge one. Thank you for your service but I will look for another company for our needs in the future if this is how you treat repeat customers."
haraldson L.
melbourne, florida
"Excellent service by Jordan, Josh, Rhyan, Travis."
mickael H.
titusville, florida
"Was happy with Tony's willingness to make sure we were satisfied."
samuel S.
palm bay, florida
"Professional service"
thomas W.
ne palm bay, florida
"he was courteous and thorough"
ann S.
casselberry, florida
"The technician arrived on time and completed the job efficientlt."
walter H.
west melbourne, florida
rey A.
orlando, florida
"The processes were easy and quick as facilitated by Erik. The installation was unbelievably fast and less disturbance ,"
ms baumgardner B.
titusville, florida
"No problems."
daryth S.
merrit island, florida
"Rhyan was pleasant and knowledgeable and fixed the problem quickly"
cheryll A.
barefoot bay, florida
"Techs were very courteous, professional and knowledgeable and were efficient in getting the job done well and right the first time."
mr crozier C.
titusville, florida
ms tracy T.
satellite beach, florida
"Both Bradley Y (can't read the rest of his signature - it was ticked #74046) and his associate with him were very professional, practiced social distancing as necessary with the problems we are now having worldwide, explained what needed to be done (we needed a new pan liner which they didn't have on the truck - however, they went back to the warehouse to get one and came back a few hours later to install it.)"
mrs atanowski A.
indian harbor beach, florida
george B.
palm bay, florida
john&edith C.
melbourne, florida
"Good job"
brenda S.
palm bay, florida
"Michael has always been an asst to your company"
dennis J.
melbourne, florida
michelle W.
palm bay, florida
"Very efficient"
anthony G.
melbourne, florida
"Andrew was totally professional, courteous and knowledgable. I give him a 5-Star rating!"
gary M.
rockledge, florida
william M.
orlando, florida
"Michael delivers a very high level of customer service with a commitment to doing the work RIGHT. He interacts with us in a professional, confident manner. Your a blessed to have him on your team."
ms. crump C.
melbourne, florida
"I had not been told by Service Experts that I had to provide a filter In all the years we have been with you, a filter has been provided by you. I will now have to purchase one."
chip G.
melbourne, florida
james K.
titusville, florida
mr winfough W.
melbourne, florida
"Temp still cold on one side of house & hot on the other. When we left other company for you; no mention of paying more to put in zones. Your people said you could fix the problem. After so many attempts WE GIVE UP! My husband is in the hospital with pneumonia again! Im sick of people that deceive older people."
joe S.
west melbourne, florida
"As always, they were kind, pleasant, and professional."
dan N.
titusville, florida
"Michael performed a meticulous inspection to my unit. I was informed of potential problems with my unit due to age and information gained from his inspection. After the discussion he asked if I had any concerns or questions regarding my unit. I was made well aware of my unit's condition and options I could take for replacing or make costly repairs to the existing unit. Michael was very knowledgeable and professional in conducting the inspection."
karl M.
melbourne, florida
robert O.
west melbourne , florida
"Very knowledgeable and friendly."
dennis W.
melbourne, florida
"Arrived on time, clean approach, took his time and explained results."
mr shefler S.
titusville, florida
"He did a very good job."
marty B.
melbourne beach, florida
"He was very polite and knowable"
mr seibert S.
satellite beach, florida
"Called. Great briefing."
ms bass B.
melbourne, florida
"Joshua did a great job getting us back up and running again!"
floyd W.
rockledge, florida
"They were very quick and efficient"
mr falango F.
suntree, florida
antonio T.
clermont, florida
"Wes was very prompt and thorough in assessing our problem and addressing it."
louis W.
merritt island, florida
"Tech new his stuff. Was nice and moved right along."
chris J.
ocoee, florida
james K.
titusville, florida
"Bradley was on time and listened to our problem then went right to work. He was very friendly and knowledgeable about our unit and had us up and running very quickly."
m/m wagner W.
satellite beach, florida
"Always knowledgeable, friendly service. Tech notified us that he was running late and we appreciate the call. Tech informed us each step about what he was checking and then gave us results of each check in clear, easy to understand language."
mr menzies M.
satellite beach, florida
"This was the second time that the Tech was unable to arrive at the appointed time. This seemed to be scheduling a job before mine that would require more time than two hours, knowing before hand that it would impact my time. I make arrangements to be here at the scheduled time. When it doesn't happen, it throws off the entire day."
fred A.
melbourne, florida
robert F.
rockledge, florida
"Excellent Sevice and professionalism"
pam G.
satellite beach, florida
"was pleasant andefficvient"
m/m dreyer D.
palm bay, florida
"Michael has what it takes to successfully resolve problems - he has that "stick with it attitude"."
m/m sewell S.
melbourne, florida
"Michael was timely, informative, professional, courteous, friendly, and effective."
luther Y.
cocoa, florida
"Very professional excellent very knowledgeable and he doubled check his work before he closed up the unit .we will or i will use your services again.onee more thing reasonable rates and plus good people"
tim B.
orlando, florida
"Your personal have excellent customer service"
mr carothers C.
palm bay, florida
peter L.
merrit island, florida
"tech was friendly and professional"
robert T.
melbourne, florida
"Good people person great personality"
mrs. pfleiderer P.
palm bay, florida
gregory C.
palm bay, florida
"Courteous hard-working gentlemen"
thomas S.
melbourne, florida
"Service was rendered quickly, professionally, and effectively. Found a problem that previous technicians did not notice."
ms mills M.
titusville, florida
"I was asked if I wanted a specific technician and I said, yes. A different technician showed up to the appointment."
robert F.
rockledge, florida
clinton M.
titusville, florida
"Brad was very thorough in servicing our unit. He is very knowledgeable and curteous."
david M.
oviedo, florida
"Ryan did a good investigation to determine the failed part of the Lennox heat pump that was installed 12/7/2019."
michael H.
cape canaveral, florida
"Rhyan was informative about the problem and the solution, and worked to make sure the installation was working correctly."
mr winfough W.
melbourne, florida
"Still having problems with temps difference in rooms. Guess well just live with it!"
jeannie C.
orlando, florida
"Techs extremely professional, friendly and knowledgeable"
ms luttrell L.
melbourne, florida
cathy R.
melbourne, florida
"He fixed the issue diligently and was very friendly and respectful"
james V.
cocoa, florida
"Tech was on time and knowledgeable"
mr brown B.
melbourne, florida
"Dave performed a thorough job."
rick V.
kissimmee, florida
kathleen H.
longwood, florida
"Aaron was so knowledgeable and helpful with our service call. I will definitely ask for him on my next service call"
isabel Y.
melbourne, florida
"Job well done"
george S.
west melbourne, florida
"Extremely professional in every aspect. Highly professional and communicative."
sharon K.
titusville, florida
"Dave did a good job and was very nice to deal with."
debra B.
windermere, florida
"Aaron was friendly and articulate and informative."
david M.
oviedo, florida
"Did a good installing job and addressed my concerns."
judy M.
melbourne, florida
"He was very nice and informational"
bernice A.
melbourne, florida
antoinette S.
lake mary, florida
"integrity of consultant"
mrs F.
titusville, florida
"Because the technicians were dishonest."
christine J.
melbourne, florida
"We signed up for the toys for toys servicing and ended up needing a new system. We were very pleased with the entire process and the pricing"
carol W.
cocoa, florida
"GREAT SERVICE AND GREAT TECHNICIAN"
mrs severin S.
cocoa, florida
"Service was efficient, completed with explanation of problem with straight forward understandable answers. Michael was the most efficient, direct and professional from actually following directions to house (at night) with excellent manners."
karin O.
palmbay, florida
"Seems very Thorough and well trained on the equipment Pays attention to details"
robert F.
rockledge, florida
"Very courtious and professional, knowledgeable"
ms pouliot P.
titusville, florida
"Technician was on time, polite and completed his work promptly."
mrs osborne O.
melbourne, florida
"Very professional, polite,"
thomas H.
melbourne , florida
"We called with a problem late in the day and by 7:30 we had a technician here to locate the problem. By 8:00 am next morning we knew the part was under warranty and that the same technician wouldve here early next day."
mr horn H.
ne palm bay, florida
"Problem solved"
cecil S.
rockledge, florida
"It's ridiculous to charge $195 for a SS2 float switch that costs less than $20."
mr taffet T.
indian harbour beach , florida
"Friendly and professional. Outstanding technician"
edward O.
merritt island, florida
zwack Z.
merritt island, florida
"very thorough"
david R.
palm bay, florida
"Pleased that Ryan found a problem and was able to recommend, then install a solution. But, I'm still waiting for him to come back and finish the job."
david B.
merritt island, florida
"Quick turnaround and problem resolved"
michael H.
cape canaveral, florida
mr winfough W.
melbourne, florida
"Forgot techs name. Very polite. Stuck to business got the job done."
rebecca cowen C.
satellite beach, florida
mark T.
palm bay, florida
"Worst experience EVER! We have been with Service Experts for YEARs and we will never come back! After the horrible experience we had I called the main number who sent me to the manager. He was the worst of them all. Talked to me about how they are in the hole, how "refunding" is not his job and if he did refund all the time he would not have a job. He suggested we should have taken the part the technician asked us to take even though the technician told us it wouldn't work! Who would do that! He was the WORST. Yelled at me, was rude to me and was so unprofessional."
mr gelzinis G.
merritt island, florida
zane M.
palm bay, florida
"everything was done properly and professionally."
ms becker B.
palm bay, florida
"Good service"
ms swiger S.
cocoa, florida
"Bradley called before arriving and was very efficient, completing the check quickly as usual."
james G.
west melbourne, florida
"tech came about dark did nothing"
lee S.
orlando, florida
vincent M.
melbourne, florida
mark S.
titusville, florida
"Michael was very professional and identified the problem quickly and resolved it in a very short time. I appreciate Michael for his professionalism and for the great job he did."
michael J.
orlando, florida
"Ryan was very professional and on time. He called prior to arrival."
nicole P.
palm bay, florida
ms. slacke S.
melbourne, florida
"Service man was really polite, and did a good job."
mrs severin S.
cocoa, florida
"Curious, efficient and competent"
woodrow S.
titusville, florida
kathi A.
port st. john, florida
"Mike was very nice and professional"
lindsay B.
melbourne, florida
"Excellent customer service. Michael was very professional and courteous. Job well done."
veronica M.
cocoa, florida
"David was pleasant and professional. He arrived promptly in an urgent situation and was very patient when the issue was minor and my cat's fault."
rich P.
palm bay, florida
"Brad called ahead and arrived when promised. He was friendly and courteous."
mr wooding W.
merritt island, florida
"I know I can always count on you guys for my air and heat needs."
mr balasubramanian B.
melbourne, florida
antonio T.
clermont, florida
"Great service and professional!"
mr field F.
satellite beach, florida
mr. jekel J.
melbourne beach, florida
"Because you left and we had to wait 2 more days for repair even though you had the part in stock today....Been living in a 87 degree house for 4 days now."
philippe H.
windermere, florida
"Good explanation,friendly"
ronnie G.
cocoa, florida
"A pleasant and professional person who took the time to explain the programming and operation of the thermostat. Also provide feedback on the status of testing our AC and"
fred H.
melbourne , florida
"The service provided to us by Mr Sean Banks your sales person and the technician Wes who perform our last service was excellent."
mr davis D.
melbourne, florida
"Michael the tech worked very hard to get my cover fitting on my unit. The previous tech left it in a mess, missing screws and not fitting correctly. He was polite and very professional. You can send him any time."
mr pyron P.
melbourne, florida
l.a. W.
melbourne, florida
"He arrived early after calling to see if we were available and he was diligently looking for the answer to a problem that came up and took corrective measures."
jane/steve Q.
melbourne, florida
"Great job exactly as I expected. I recommended your company to my next door neighbor and Dave did a great job. I understand I am due a $50 credit with you. How do I claim that? Thanks"
roxy C.
palm bay, florida
"Arrive when they said he would be there. Showed me the problem and fixed it."
m/m battin B.
sw palm bay, florida
"It took 3 dat's longer then expected , but I under stand why."
theodore D.
palm bay, florida
"Friday am was told couldn't get part til Mon. I protested, got part on Sat. Service man came on sat pm but needed another part. Parts dept not open on weekend. Had to wait til mon evening."
richard P.
orlando, florida
"Good service"
joann H.
cocoa, florida
"Office staff ordered wrong part and provided poor customer service. I waited hours to hear back after I asked to be notified in a timely manner. Took 6 days to fix, even though I am on the service plan."
karl M.
melbourne, florida
"service person seemed unsure of the problem"
m/m antolik A.
melbourne, florida
"Technician was very courteous, answered all questions and peformed all work expertly."
damaris M.
apopka, florida
merrittprecision T.
merritt island, florida
"Blowing hot air again"
woodrow S.
titusville, florida
"While service was great once the part was received, I was disappointed that the part was not available and I was without air for 4 days and had to go to a Hotel because of the heat."
mr field F.
satellite beach, florida
mrs. pfleiderer P.
palm bay, florida
"The service person showed up shortly after I called. He fixed the problem quickly. Very respectful!"
amanda S.
titusville, florida
"The technician, Rhyan Garner, was extremely polite, professional, honest and quickly diagnosed the problem."
ms tracy T.
satellite beach, florida
"We contacted your company the day before Hurricane Dorian was due and we thought we would have to wait until it passed, but Michael was here within one hour."
mr falango F.
suntree, florida
"good job"
michelle H.
merritt island, florida
"I was given a time but the tech arrived hours later. I had called and made sure they were aware that I had medical issues and needed AC ASAP."
mr seibert S.
satellite beach, florida
"Technician Charles did a wonderful removing a "leaking coil" and replacing it with a brand new unit. He spent 215 minutes (3 Hours, 30 Minutes) doing the job himself. Charles readily answered all my questions and methodically accomplished a masterful installation. We had a great time together while he performed the coil installation. I intend to request Charles perform all of my general maintenance inspections."
mr wooding W.
merritt island, florida
"The day before, my A/C was not working. The day the tech came, is was fine. Still, he checked everything to make sure."
michael K.
merritt island, florida
"Excellent service"
thomas W.
ne palm bay, florida
"there was a communication problem regarding the problem"
nancy B.
melbourne, florida
"Rhyan was very thorough and explained everything that he was doing and answered my questions."
james G.
west melbourne, florida
michelle W.
palm bay, florida
"Dave took the time to explain to me on how my unit is working. Very detailed."
peter L.
merrit island, florida
"prompt and professional"
kay R.
orlando, florida
"I was given a window of 2-4 pm and was told the technician would call in advance. He called at 1.50 and was already at the house. Luckily, my friend was able to be there to let him in. The drain line needed cleaning which presumably should have been done in May when you serviced the system."
mr. westphal W.
indian harbour beach, florida
"Rhyan was great - I just wish this problem could be solved for good. Repeatedly having leaking issues."
benjamin W.
clermont, florida
james V.
sw palm bay, florida
tim L.
longwood, florida
karen R.
titusville, florida
"Your technician was very professional and very courteous he came out to my residence at a late hour to fix my AC and I was very impressed by his knowledge, skill and kindness."
kurtis M.
melbourne, florida
"Very thorough and listened to information I provided and answered all questions I had in a professional manner."
travis K.
merritt islands, florida
michael W.
satellite beach, florida
"Love having Michael as my HVAC Technician. Very professional, knows what he is doing, and answers all concerns. Would prefer he does all my Service Calls, in the future. Oh and BTW: I do still have two filters available for the next 2 service calls."
ann S.
casselberry, florida
erica M.
melbourne , florida
"Michael was friendly and professional. He quickly assessed the problem and fixed it."
icie W.
orlando, florida
"Fernando worked hard to get our hot water working again"
mr boyd B.
melbourne, florida
"Professional, knowledgeable , and courteous"
william P.
melbourne, florida
"The new thermoset did not work and have not yet been contacted to replace. Installers were great."
m/m dreyer D.
palm bay, florida
"I guess the person handling the original call can not provide troubleshooting aid, but is it possible the technician could have made contact to advise "the red light is normal"? Could be a policy change in the future as any good reliable company would want to save a trip for service. Just saying!!!! Nothing against the responding technician because we were able to order replacement filters and provided excellent replacement guidance. Thanks for all that you do...."
danijel K.
orlando, florida
"Wes Ruggles showed up on time. Knew exactly what to do with the unit, and was very friendly and professional. Finished all the work timely."
richard S.
nw palm bay, florida
"Fixed the problem quick."
robert B.
orlando, florida
"Didn't get my part until next day 2 days no ac"
david M.
oviedo, florida
"Kept me advised of the work to be done."
pam G.
satellite beach, florida
"Was very efficient,professional at all times. Would be welcome on my next checkup."
ms dorvault D.
cocoa, florida
"They were on time and very professional."
skeeter S.
orlando, florida
"Randy had to come 2 days, as my coils were frozen. He checked.everything. Was very polite"
mr winfough W.
melbourne, florida
"He did what he promised to do."
angel R.
orlando, florida
"Leasing air conditioner??? Scam!!!!"
john K.
palm bay, florida
"Brantley was on time, explained the problem and fixed it in a prompt manner."
mr menzies M.
satellite beach, florida
"Michael was professional, knows what he is doing, and quite personable."
m/m battin B.
sw palm bay, florida
"It took two days . I understand why"
haraldson L.
melbourne, florida
"the technician was very knowledgeable, friendly and efficient. He arrived on time, and fixed the air conditioner promptly."
fred A.
melbourne, florida
mr carothers C.
palm bay, florida
"was very professional"
t. M.
titusville, florida
randy K.
orlando, florida
"Arrived early and was very professional and knowledgeable."
john D.
mims, florida
felipe P.
west melbourne, florida
"The ac did not work after tech left according to the tennant. I have another company schedule for Monday."
haraldson L.
melbourne, florida
"Service man came same day, after hours. We are very grateful!"
mr pyron P.
melbourne, florida
"because he was very professional and answered all of my questions."
ms. anelli A.
port st. john, florida
"Rhyan was professional and he explained everything!"
frances S.
palm bay, florida
"After waiting over 6 hours Saturday night to get a all back from the on call tech I call the office to move my request to Sunday. Michael responded on Sunday and fixed the issue in less than one hour. I would say I am very dissatisfied with Saturday and very Satisfied with Sunday,"
bruce H.
winter park, florida
"Good rep"
tim D.
windermere, florida
"Although the tech did get our system up and running and he was friendly, some of his recommendations were unnecessary such as needing to replace duct work. there was still a leak in the system which another company repaired. Ultimately, got a second opinion from another company and bought a service contract from them."
paul V.
altamonte springs, florida
tammy H.
orlando, florida
"Josh was polite and professional but my A/C is still not fixed completely. It cannot keep my house below 85 during day hours"
robert C.
merritt island, florida
"Brantley was a very professional knowledgable technician who troubleshot our system and found the evaporator fan motor to be bad. He got a new motor from Lennox under warranty and installed it."
cristina R.
rockledge, florida
"The response for the required repair to the A/C was timely and efficient."
frederic A.
melbourne, florida
mr. beeble B.
melbourne, florida
george B.
palm bay, florida
"service man was very professional"
christopher G.
merritt island, florida
"Michael went above and beyond today and I can't say enough positive things. Very knowledgeable and dedicated."
fannie G.
longwood, florida
"Your tech lied and said that we should buy the faucet and it would save money and time and he would install"
cara B.
winter park, florida
"Called Westbrook and was not aware I was redirected to Service Experts. Your CSR that answered the phone was not very good. Asked me my address three times. Also you are way too expensive for the services provided. Will not use again."
michael C.
viera, florida
"your tech. Michael was very informative and knowledgeable with chekcing out our equipment."
kevin W.
apopka, florida
"Your tech found the problem quickly and did not try to BS me."
william K.
melbourne, florida
"Tech troubleshot a problem that was present since system was replace in 11/2014. 2nd stage compressor not coming on. He found 3 wires from thermostat that had been left unconnected to the upstairs unit. I have had service field supervisors and many techs over the 4 1/2 yrs that did not take an interest or follow up as the tech I had yesterday. You need more people like him that wants to do the job right and not just bump it down the line."
rick V.
kissimmee, florida
cynthia N.
ocoee, florida
"Wes was respectful, professional, knowledgeable, patient, and extremely helpful. He is a wonderful representative for your company!"
mrs murphy M.
rockledge, florida
lauren C.
lake mary, florida
"dave was very knowledgeable and pleasant"
ms. slacke S.
melbourne, florida
"Polite"
mr cook C.
satellite beach, florida
ms willing W.
satellite beach, florida
"Even though it was late at night, Chuck was pleasant and professional in checking my AC and determining the issue. He then explained my options and provided an accurate timeframe for repairs."
ray B.
orlando, florida
antonio T.
clermont, florida
mr carothers C.
palm bay, florida
sharon K.
titusville, florida
"Because Mike did a great job"
bernard D.
melbourne, florida
"Bradley was on time and very courteous and did his job quickly"
george S.
west melbourne, florida
"Extremely professional and knowledgable. Took the necessary time to explain all the points of inspection."
james L.
cocoa, florida
"Brantley was a friendly, competent technicial who also gave us some useful tips"
mr burgess B.
palm bay, florida
"He was very nice. And did a great job, from A to Z. I differently would want him the next time."
stephen V.
orlando, florida
karen S.
cocoa, florida
"Michael had been to the house before, at night, when he had to crawl underneath and locate the problem and then solve it. I think this visit was much more pleasant for him. He's a delight to talk to about work and non-work related issues. He's respectful and helpful to this old crippled lady, as he changed the floor air filters for me. I would happily welcome Michael in my home any time!! I think he's a great employee for the company!!!"
karen S.
cocoa, florida
"Michael called before arriving, was very pleasant on the phone and I knew by his voice that he had been here previously. Michael goes above and beyond his job requirements to meet my requests to replace the floor air filters. He's just a pleasant guy!!"
ms. anelli A.
port st. john, florida
"Very efficient"
deborah P.
melbourne , florida
nancy W.
palm bay, florida
"Brantley was very polite and efficient. He answered all my questions with patience. He also checked my duct system for holes. Thank you Brantley."
mr corrigan C.
melbourne, florida
christine M.
altamonte springs, florida
"Wes went out of his to ensure that my home remained cool between the initial service call and the final work call."
michael S.
titusville, florida
"HE WAS EFFICIENT AND PROFESSIONAL"
nelson C.
cocoa, florida
barbara S.
melbourne, florida
"Prompt, courteous, friendly, helpful, provides explanations"
richard S.
palm bay, florida
"Brantley was very professional and friendly. Did the a/c maintenance quick and thorough."
robert R.
indian harbour beach , florida
garth J.
titusville, florida
"Brantley called ahead of arrival. Determined the problem and explained what was necessary to fix it. The repair work was done accurately and professionally."
mike Z.
merritt island, florida
"easy to work with"
ms hochreiter H.
cocoa, florida
carl C.
satellite beach, florida
"After Brantly completed and left, the A?C faile to respond to a Temperature setting change. We called Service Experts to have him return and find and correct the cause. He did so and we are very pleased. Sorry I'm late, but within the 24 hour business day time requested."
allison R.
altamonte springs, florida
"Ryan was helpful in explaining what was going on with our AC."
jane/steve Q.
melbourne, florida
"Consistently good service"
mrs severin S.
cocoa, florida
mr la fountaine L.
orlando, florida
"Mike was helpful and knowledgeable."
fred H.
melbourne, florida
"The people who serviced my AC problem knew how to solve the issue and provided several alternatives. They are very knowledgeable and a pleasure to work with."
joe B.
melbourne, florida
dana B.
palm bay, florida
"Ryan was on time. He is very knowledgeable and polite. He answered all my questions."
judith G.
titusville, florida
robert C.
melbourne, florida
"Have had two Lennox units installed by SE over the past 15 years -- speaks for itself why we keep using!"
ernest B.
melbourne, florida
"Mike quickly and thoroughly checked our equipment, made recommendations for us to consider and explained new products."
frances S.
palm bay, florida
"THIS time there were no issues"
steve R.
maitland, florida
"The service call was made at 9pm and in spite of having already put in a full day Michael was prompt, informative, patient and got our AC unit back on line quickly."
rick J.
ocoee, florida
"It took a very long time to rec'v the circuit board - and we had to call for status updates. No one from the home office was keeping us updated on when board was coming in or when we could get service appt to install new board."
sean F.
cocoa, florida
"The technician was able to fix 2 more of the installer screwups. Apparently our UV light want even wired. The fan was also turned up to an absurd level that caused it to be extremely noisey and at risk of burning out early. Earlier we learned that the installers forgot to set it up for heat and 2 stage. Why the hell did I pay for features if you weren't going to let me use them. Kinda ****ty. This will definitely be my last service Experts experience. After the house sells."
irene G.
melbourne, florida
"Josh was sincerely sympathy to my situation, even providing me with a fan so that my dogs and I would be comfortable until the part could be obtained. Which I appreciate."
jose P.
orlando, florida
mr. beeble B.
melbourne, florida
"Please disregard previous submossion. I misread the choices."
mr. beeble B.
melbourne, florida
barbara B.
melbourne, florida
"HE DID EVERYTHING HE WAS SURPOSED TO DO AND MORE HE SAW THAT THE UV LIGHT WAS SHOWING A BIT AND AIR WAS GETTING OUT HE TOOK IT OUT AND REINSTALLED IT AGAIN AND ADDED MORE SUCURE TAPE AROUND SO NO AIR WOULD LEAK OUT."
mrs nagle N.
cocoa beach, florida
richard D.
maitland, florida
"Wes Ruggles, service tech, was outstanding!"
irene G.
melbourne, florida
"I am glad to say that my house is now cool. Your service people were very supportive and helpful in my situation. Thank you for being so helpful."
joe S.
west melbourne, florida
"Mike and Steve came through like champions, getting me back under cool air."
jackie T.
longwood, florida
"Michael has a great personality, strong work ethic and worked very hard getting our system back up. We were his last appointment and treated us as his first showing no signs of trying to leave as soon as possible or hurried work, to get home. He didn't leave until the job was done properly. He was extremely helpful with his knowledge. We learned a lot."
marilyn F.
melbourne, maryland
"Very efficient technician I will request Rhyan every time I need help. He is GREAT"
irene G.
viera, florida
joseph C.
orlando, florida
"Great service"
rita S.
melbourne, florida
"Ryan clearly identified (explained) issues needing adjustment & completed all in timely manner."
lindsay B.
melbourne, florida
"Brantley was very professional and worked hard to resolve a blocked drain."
david M.
rockledge, florida
"always helpful and do a great job"
ms karabasz K.
rockledge, florida
"good job, solved our problem on same day as we called. was professional."
denise G.
orlando, florida
"Prompt, courteous service by Brantley made the difference for us. He gave us all the information we needed to keep our a/c well maintained."
cecil S.
rockledge, florida
"Ranking would have been higher but the technician arrived an hour later than the scheduled appointment time."
paul M.
titusville, florida
"Brad was very detail-oriented, polite and explained everything very thoroughly."
krista W.
palm bay, florida
"Michael, took his time to trouble shoot my problem. He was very thorough to do everything step by step. He finally found the problem using a freon detector and hopefully fixed it. It was a leaky shradder valve. He re-tightened the valve and the leak stopped."
ricky E.
palm bay, florida
"Great customer service and friendly staff"
hugo L.
cocoa, florida
mr davis D.
melbourne, florida
"Technician explained everything he did and was very nice"
mr nichols N.
melbourne, florida
"He was prompt, polite, professional and thorough."
richard R.
palm bay, florida
"Professional prompt excellent work and clean up"
alec P.
melbourne, florida
michael P.
melbourne, florida
"Ryan provided helpful suggestions concerning usage of the AC system"
donald P.
palm bay, florida
"Brad came right on time. He was polite and knowledgeable and explained what he was doing. great job!"
mrs osborne O.
melbourne, florida
"Very professional, friendly, knowledgeable"
tim L.
longwood, florida
"Weekend service on a Saturday night at a reasonable price."
david D.
melbourne, florida
mr pyron P.
melbourne, florida
bart H.
palm bay, florida
tim L.
longwood, florida
"Weekend service, signed me up for maintenance plan which I had when I was with Westbrook."
m/m antolik A.
melbourne, florida
"Was satisfied with work but dissatisfied with cost. Repair work took less than 1 hour. Part that failed was under warranty, yet the total cost was nearly $400. That is extremely excessive."
everett B.
sebastian, florida
"Bread was very pleasant and personal"
bart H.
palm bay, florida
"Very polite, explained what was needed"
nyoka B.
palm bay, florida
"He was nice, answered my questions, help me understand my A/C."
gavin K.
rockledge, florida
chip G.
melbourne, florida
paul H.
cocoa, florida
"Brad was thorough and extremely polite. He entertained endless questions from our 10 year old. He took his time and made sure to address other concerns regarding out duct work."
kurt K.
cocoa, florida
"He knows what he's doing..."
stephen H.
apopka, florida
"Michael was very friendly and explained the problem and what he was going to do to correct it."
m/m antolik A.
melbourne, florida
david C.
merritt island fl , florida
"Prompt polite and thorough"
matthew B.
rockledge, florida
"Brad was very knowledgeable, professional and friendly. He did a great job inspecting and servicing our system."
diane B.
viera, florida
"Prompt, cortious"
dennis J.
melbourne, florida
"He was quick and courteous and very thorough"
beth A.
maitland , florida
"Michael was very helpful, information and professional."
karen S.
cocoa, florida
"Bradley was very personable, professional and I felt he was trustworthy. He performed an additional check of our ductwork at no charge. It's not a pleasant thing to do. He even remembered to turn my thermostat back up to a more reasonable temperature. YAY!!"
john R.
cocoa, florida
"Brad was professional and did a good job."
m/m whitaker W.
melbourne beach, florida
gregory W.
melbourne, florida
"Very polite and efficient. Very very nice person."
katheleen D.
orlando, florida
"Very Polite"
judy W.
melbourne beach, florida
"Prompt polite and knowledgeable"
cheryl E.
palm bay, florida
"Michael was very professional and provided excellent service"
dennis W.
melbourne, florida
minnie S.
melbourne , florida
"Very nice and policy skilled in his work"
tim A.
viera, florida
"I've been very satisfied with every dealing I've had with Service Experts, and this service/maintenance appointment was no exception. Mike could not have been more professional and personable. He's an asset to the company."
jim M.
merritt island, florida
margaret M.
rockledge, florida
"Michael provided outstanding service. His thorough knowledge and competent application quickly resolved our issue of no heat."
tom M.
melbourne, oregon
"Prompt, efficient and courteous service tech."
laurel W.
palm bay, florida
"Very professional"
philippe H.
windermere, florida
"Sorry for my english I am french,the team was very friendly,,M Marquece took the time to explain,the work was clean.Great job."
garth J.
titusville, florida
"The technician was highly professional. He is courteous, friendly, thorough, and explained his purpose and the results of the inspection. We are pleased with the job he did and the fine attitude he has. We would be happy to have him return on future visits."
carmen D.
windermere, florida
"service came quickly and at the time specified, problem identified quickly. rushed to sell solution w/o patience to explain options and implications of options. esp important when is large $ repair or consider replacement system."
laurel W.
palm bay, florida
"James did an excellent and neat job"
kyle W.
melb0urne, florida
"Michael was professional and efficient. I appreciated the effort he put in to solving my problem"
marcia M.
orlando, florida
"Jay was very helpful and well informed"
nora D.
melbourne, florida
"Timely, knowledgeable, explained the issues with system and repair, friendly and explained possible future services/available programs."
william M.
orlando, florida
"Professionalism of the Tech. Completeness of the service."
kenneth P.
melbourne, florida
"Good service"
kyle W.
melb0urne, florida
"Service Experts always does a great job and I appreciate their communication and effort on the job each time."
kavitha R.
orlando, florida
maxine M.
orlando, florida
"Work done as requested."
kathleen H.
longwood, florida
"Very polite and curtious"
ursula W.
indialantic, florida
"The gentleman arrived on time, was very pleasant and courteous."
ms dorvault D.
cocoa, florida
"Waiting for Josh to return to put filter down n as he promised"
mr horn H.
ne palm bay, florida
debra L.
orlando, florida
"The price was way to high and the Technician wrote that we couldnt pay, when we really didnt want to pay that high of a price."
mr menzies M.
satellite beach, florida
"I already responded to this survey but will do it again because Michael did such a good job."
robert D.
indian harbour beach, florida
"Josh explained everything that needed to be taken care of in very clear and understandable language. Look forward to seeing him again the next time our unit needs to be serviced.."
kathleen H.
longwood, florida
"Because Christopher was very informative"
ms dorvault D.
cocoa, florida
"Very professional"
katherine A.
melbourne, florida
mr horn H.
ne palm bay, florida
greg K.
saint cloud, florida
mr gaukel G.
titusville, florida
"called ahead & was prompt."
ms. wilson W.
barefoot bay, florida
"Michael was competent, helpful and pleasant."
mr menzies M.
satellite beach, florida
"Detailed examination of system. Very knowledgable."
mrs short S.
melbourne, florida
"Very personable and professional - especially on New Year's Eve!"
mrs murphy M.
rockledge, florida
"Michael was very helpful, knowledgeable, and friendly."
mr bailey B.
palm bay, florida
"Their work was excellent - they repaired our unit as timely as possible - our unit needed repair during the New Years holiday - parts were unavailable because the business was closed."
ahmad J.
orlando, florida
frances S.
palm bay, florida
"The issue was fixed however by morning the system had shut down AGAIN."
floyd W.
rockledge, florida
richard M.
st. cloud, florida
"Answered all of my questions."
erin C.
cocoa, florida
"Rhyan was able to explain the situation and process clearly and was very polite and patient."
dirk P.
melbourne bch, florida
"Joshua was very professional, answered all of my questions, got the work done without delay, and would be happy to have him assigned on a future visit."
mr. seeley S.
cocoa, florida
glen P.
cocoa, florida
"Showed up on time. Friendly, professional, and courteous. Appeared to know what they were doing."
thomas H.
orlando, florida
"excellent service"
michael J.
orlando , florida
"Mike was an excellent technician. Very knowledgeable, considerate, efficient and friendly. Anyone would be lucky have mike come to their home for service."
mr. westphal W.
indian harbour beach, florida
"He was on time. Called to reverify his arrival time."
gregory C.
palm bay, florida
"He was very thorough in explaining what was going on in my system."
mr. n. giuliano G.
indialantic, florida
"hard working and friendly ...did very well"