Expert Heating Service in Melbourne with the Comfort of Our 100% Satisfaction Guarantee*

Frequently Asked Questions

We might be able to help with your heating questions easily at the links below. If not, just click or call.

• How often should a furnace be serviced?

  Homeowners ought to have their furnace or boiler system serviced at least one time a year. This can help prolong the heating system’s expected life and help to reduce repairs and utility costs.

• Is preventative furnace maintenance worth it?

  Heater maintenance is like car maintenance. Routine furnace maintenance is paramount to helping your home heating last as long as possible.

• What can be done to protect my home from carbon monoxide?

  Here are a couple of things you can do to keep your family protected from carbon monoxide:

  • Heat up your car or truck outside of your garage. Cars are a substantial source of carbon monoxide poisoning, so do not leave yours running in the confined space of a garage. The same holds true for gas equipment such as lawn mowers or snowmobiles.
  • Don’t run ovens or grills as heaters. These appliances are safe when used right but can make carbon monoxide when used for an extended amount of time in small spaces.
  • Don’t turn on a gas generator indoors because it produces fumes.
  • Have your chimney inspected by a professional. This ensures chimneys and vents aren’t blocked and are connected appropriately.
  • Confirm gas appliances are operating correctly, particularly your heater. You can ensure efficient, safe operation by booking routine furnace maintenance with Service Experts Heating & Air Conditioning.
  • Place your preferred model of carbon monoxide and smoke detector on each level of your home, particularly close to bedrooms and common places where gas appliances are in use.

• How can I bring my heating costs down?

  Maintaining your systems will help bring costs down. Check our membership plans for regular tune-up service information. This will tell you about proper maintenance and why it’s important.

• What brands do you install and service?

  We service and install all common brands, makes and models. As a bigger HVAC company, we have fast access to parts and systems for prompt replacements.

• Do you provide emergency service?

  Yes. Our Experts are only a quick way away, whether you’re in need of a furnace repair in the dark of a cold winter night or an AC replacement before a heat wave arrives.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is dispatched to your home to diagnose the root cause of what’s affecting your HVAC system. The service call charge covers the technician’s time, knowledge and any gas or other travel expenses associated with looking into the problem. It’s in essence a service fee for the technician’s professional assessment to identify the cause of the malfunction.

  Think of it like visiting your doctor. They must do some preliminary tests or an examination to help figure out what’s wrong before suggesting treatment. Just the same, your HVAC professional must examine your HVAC equipment to decide on the needed repairs or maintenance.