What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Cocoa home and you’re not sure what to expect. It’s daunting enough to allow an air conditioner repair technician into your home, but then to not know what exactly they’re going to do can add even more unnecessary stress. But fear not! Service Experts Heating & Air Conditioning is here to update you on the standard A/C system repair process so you will be informed when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to check it to make sure that it’s not simply a thermostat settings error. The service tech will verify the thermostat is flipped to cool and then reduce the temperature to see if that will activate the AC. A flawed or wrongly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the air conditioner. Same as a doctor, the service tech will commence their trial and error testing process. There are many factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the repairman to examine all the possible causes starting from the most common issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will likely check the air filter to make sure it’s not blocked or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your air conditioner is suitable for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system service tech has pinpointed the problem, they should explain all your choices to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) went out, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will include swapping out the part and correcting the problem, but might also entail upgrading parts of the air conditioner, the air conditioner itself, or your complete HVAC system. In certain cases, it may make more sense to buy a whole new heating and AC system, particularly if the A/C system is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs in the long run. The repairman will explain how much time, effort, and cost it will take to resolve the trouble.

The service tech may at this point explain what could have avoided the issue or part failure and how to prevent a future issue from occurring. This typically includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair centers will offer an annual maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or correcting the problem. If you elect that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts necessary and schedule your new appointment to repair your A/C system. Or, if the necessary part is already available on their vehicle, they will begin the AC repair work with your permission.

Always know that throughout Cocoa your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your AC or what to expect with your A/C system repair, give us a call day or night at 321-428-7635 and we’ll be happy to explain the process.

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