What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Cocoa home and you’re not sure what to expect. It’s daunting enough to let an AC repairman into your home, but then to not be sure what they’re going to do can add even more unnecessary stress. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the standard A/C system repair process so you canyou will be informed when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to make sure that it’s not simply a thermostat settings error. The service tech will verify the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioning system. A flawed or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The repairman will then likely ask you to see the air conditioner. Same as a doctor, the service tech will commence their trial and error testing process. There are several factors that could be the culprit of an AC that isn’t running properly, and it’s up the repairman to examine all the possible reasons starting from the most common issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will likely check the air filter to confirm it’s not blocked or in need of replacing. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your air conditioner is right for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system service tech has pinpointed the issue, they should explain all your choices to you. The conversation will generally start with the technician explaining what the problem is, what part (if any) went out, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will include swapping out the part and correcting the problem, but might also entail upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and AC system. In some cases, it may make more sense to buy an entire new heating and AC system, particularly if the A/C system is past its prime, or likely to break down again and end up with you spending more on A/C system repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to fix the trouble.

The service tech may at this point explain what could have avoided the issue or part failure and how to prevent a future issue from occurring. This usually includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioner repair centers will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or correcting the problem. If you elect that A/C system repair is better for you than buying an upgraded A/C system, the technician will order any parts needed and set up your new appointment to repair your A/C system. Or, if the necessary part is already available on their vehicle, they will begin the AC repair work with your permission.

Always know that throughout Cocoa your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your A/C system or what to expect with your A/C system repair, give us a call day or night at 321-428-7635 and we’ll be happy to walk you through the process.

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