"The technician was very thorough."
" James was extremely professional, efficient and did a Great job cleaning up when done. He was also very courteous and respectful towards my 82 year old mother. My air i..."
"The service was very fast and complete."
"Technician was thorough while doing the maintenance."
"Technician very knowledgeable
"It was done quickly and back in service ,Well done, Thank you !"
"When the technician came on the Labor Day weekend and discovered that it was the computer on the blower motor that was bad,and he didn't have a replacement with him, he s..."
"On time, had parts on hand, completed maintenance quickly."
"Prompt, professional and personable"
"Air was off. Took Tech only about five minutes to locate problem and get it fix. "
"He was very efficient and called to get everything that I needed. I had called the company late that day and he came right out and the next day he fixed the problem for ..."
"professional, courteous service"
"Came quickly and did repair quickly. "
"Mike was very informative"
"Mike is very meticulous in his work and a pleasure to speak with. He replaced the surge protector and removed excess wire in a timely manner. Mike always ensures that t..."
"Checked amps,temperature and pressure, but recorded no numbers.Did not clear drain. I had to use my shop vac"
"Michael was prompt, courteous, and informative about our AC problem. He came to inspect on Labor Day and had a positive attitude about coming to our home."
"Michael was a super guy, called before he arrived and went to work as soon as he got here. He had the problem figured out within minutes. We were getting ready to ask him..."
"Josh spent his time checking the system Checked amps temp, pressures, drain line, etc. He found uv bulb broken and 2010 Dual Apco not working properly."
"extremely knowledgeable and efficient in quickly diagnosing problem and very professional in explaining problem and rectifying it"
"Very personable & knowledgeable tech, he's been here before-- nice guy!"
"Because they got out here the same day I placed the call and completed the job quickly"
"Michael was very thorough in his process and very professional. He did a great job."
"because I believe that the tech told me what I needed to know, and not just to try and sell me something."
"Tech arrived as scheduled, was very professional and knowledgeable, quickly solved the issue, and the price was reasonable. "
"Michael was very knowledgeable and quickley got my place cooling."
"The technicians were very good, but the people on the phone are completely incompetent. One operator put me on hold for over 2 hours."
"Very pleasant and knowlegdeable"
"Our tech guy was phenomenal. He had his own device to check for hotspots, so cool."
"Tech came, serviced my unit. "
"Service was fast and Michael was very professional."
"Tommy provided great customer service. He diagnosed the problem within minutes. Very knowledgeable. He was in and out in about 30 minutes. A/C is working great now. ..."
"I was pleased with the service of the Technician. How ever I was very dissatisfied with the time it took to get the part from Ohio. This is Florida and parts should be ma..."
"Called ahead & arrived on time. Inspector completed a thorough inspection."
"VERY SATISFIED WITH THE SERVICE
"The tec knew what the problem was in less then 10 min. Repaired the problem and insured it was running correct before leaving me. Great job"
"The repair person responded quickly and was at our home in a matter of minutes. He found the problem, told us what to do to prevent it from happening and was done in a m..."
"Great attitude and very hard workers"
"Jobs are efficiently performed by each member of your team who has come to my home."
"The service was complete and efficient."
"Michael was efficient, courteous and thorough."
"Josh did a fine job explaining what he was coming back to do. He changed out the brakers and gave me instructions on how to use my new digital thermostat"
"Michael was very professional in answering questions I had. Also very punctual"
"The technician was very courteous and friendly. He took care of the issue in a timely manor. Although, I am still waiting for my receipt to be emailed to me. "
"Tech arrived early and was very knowledgeable."
"Service Tech was very professional and courteous. "
"The tech. found a problem and fixed it."
"Excellent response time. Tech very knowledgeable."
"technician was courteous and knowledgeable and arrived on time"
"Mike was very friendly and explained everything that he was checking."
"Tech did a good job of finding/correcting problem"
"Very helpful, patient, and knowledgable, plus a really nice person. Answered my many questions."
"The tech (Josh) worked through a routine checklist of items on our HVAC system including evacuating the condensate drain, checking the coolant levels, changing the filter..."
"Kyle and Joe were great, very polite and knowledgeable. They knew exactly what they were doing and did an excellent job! I iam extremely satisfied and would recommend Ser..."
"I've never been disappointed with the service provided. It was as good as ever this time around. I was, as always, very pleased with the technician."
"Michael explained everything he did, spent the time needed, and didn't make any mess."
"The technician made sure we were satisfied before he left."
"Mike was spectacular. Very professional. Extremely knowledgeable, best service technician I have ever met. This man deserves promotion as well as a raise. He makes peopl..."
"Because he and John were very helpful, and very good at their job,also very informative,and courteous!"
"The Tech (Patrick Jean-Pizrra) did a superb job installing the new blower and module. He was very friendly, and exceptionally knowledgeable. However, I am unhappy with Rh..."
"Prompt service with a smile. Michael came out to recharge the system and will be back to diagnose a leak. Very pleasing service. Thanks!"
"Service was quick and very well done! "
"Great service! Phone#3217772409"
"Received service within 3 hours of calling. Service technician was professional and personable."
"Complete check of our unit, inside and out"
"Tech did everything he was suppose to do and explained everything he was doing"
"The guys were thorough and kind.Told me what they were doing every step of the way.Wiped their feet. Very cheerful too!"
"I needed to find a solution for a fan that went bad on a new air conditioner and Mike was extremely helpful in finding a solution to help me out so I can get my AC back u..."
"Michael was very friendly and professional (sharp crease in shirt sleeve, clean shaven, clean uniform) He was able to identify the area of the problem with just my simple..."
"silver tape on unit was removed but not replaced. I did it myself."
"Timeliness of reponse, system knowledge, friendly attitude "
"Josh was on time, friendly and very professioal"
"Mike was here quickly, he was knowledgable, and not pushy.
"The technician was very courteous and knowledgeable. "
"derrick was clean and explained everything while he was doing it. He was very respectful. "
"My tech was respectful and explained things thoroughly"
"Because everyone we have had contact with from this company has been extremely professional and personable. Michael did our 6 mo maintenance today and he was wonderful. "
"Mike was on time, explained to me exactly what he did and left my house orderly"
"Appt easy to schedule. Tech was early not late, polite & seems to know his job. Tech moved van from paver driveway as requested."
"Extremely polite and expertly knowledgeable "
"I had to call to get the appointment when you should had called me according to the tech. Now he installed the fluid and he should have come by to check for any leaks tha..."
"Both technicians were informative and professional as well as kind. "
"Technician was very helpful and freindly.
Although it seems he charged me 400.00 for a Capacitor and a Contactor. That is way over priced for those parts. And he waived ..."
"The actual service call today with Mike was very satisfactor. However the issue is still an ongoing problem which we're hoping to have resolved next week,"
"Ethan Mendez was very professional and made my 92 year old mother feel very comfortable. He also was the only one who has ever checked her air filter which was shockingly..."
"We have had other technicians from other companies come out in the past and they we didn't feel that they were being upfront and honest with us nor were they always able ..."
"Thorough job. Offered suggestions without being pushy about selling me something. "
"Talked to Pat when I called he was nice and very helpful, he sent Michael to save us! Michael is awesome he worked fast and explained what was going on. Thanks guys you s..."
"Mike quickly found the problem and took care of it for us."
"Michael was very professional and friendly. He was able to identify the problem right away, but was unable to fix the AC due to the part not being available and it havin..."
"Mike was courteous, knowledgable, and got us cool at least until full repairs can be made after the holiday weekend."
"Michael was on time this morning. He was also very professional and friendly. He was very knowledgeable and answered all of our questions. "
"Great service and step by step explanation of heat pump."
"We recently purchased a home serviced for several years by Service Experts so naturally contacted them first. From the customer service Patrick provided on the phone to ..."
"Mike was very professional and friendly. He got the job done quickly and my A/C was back up and running in no time."
"Kyle and Ethan replaced the air ducts and insulation in the attic of my condominium 4/21/17. While not yet summer, it was till plenty hot, and the attic is small, tight a..."
"Mike and John arrived at my house right on time. Mike and John were very professional and in a few minutes had the AC going. "
"A/C repaired quickly at reasonable cost"
"Joe did not have the correct size of surge protector in his truck so I told him he could came back come back another day. However, he came back that afternoon and install..."
"Mike was very thorough and explained well what he had found going on with my system."
"Everything was great!! I called in the morning and a few hours later the technician came and fixed the problem!! Would definitely recommend."
"On time, efficient and professional"
"I have been with service experts for 13 years have bought two new ac heat pumps and kept service agreements the whole time. 2 years in on last unit had to pay for evapora..."
"Had a loud noise yesterday. Mike checked everything possible - excellent service. Gina checked all ducts in house. Couldn't be more satisfied with their service. Both ve..."
"I was able to schedule service call online at 3:00 a.m. Technician was here at 7:30 a.m. Diagnosed the problem, drove to melbourne office to retrieve part and my system w..."
"they were very neat and cleaned up when they finished"
"well done in all phases"
"Michael was great! He knew what he was doing, he was thorough, neat, and efficient. He explained everything which I really appreciated. I would always recommend him and w..."
"Ethan was helpful and quick."
"Friendly and knowledgeable about the system."
"Service was done very professionally."
"In the midst of a prolonged drought, my air handling system wilted and died. Knowing that you would be handling many problems, I requested "no special service" so that f..."
"Very effect, job well done."
"Tech was courteous and appeared to know what he was doing. "
"Derek explained all parts to me and what it's uses were and did not try to sell me anything just wanted fix repaired for summer cannot get more honest service then that!!"
"Ethan was very professional and completed service in a timely fashion. "
"Mike was friendly and informative about the problems with my compressor"
"Mike got it working quickly and was very helpful answering questions"
"Michael is very professional, knowledgeable and thorough. He found a problem a small local company missed and fixed it. "
"Tech responded within an hour on a Saturday. We were leaving the next day for a cruise but could not leave the A/C system non-functional. He temporarily repaired it until..."
"Josh did all the regular maintenance work and gave me numerous tips on the things I can do to better maintain the efficiency and longevity of my units. By the way Josh di..."
"Mike was very professional. He went over everything with us and was very efficient."
"Technician was very knowledgeable and polite."
"The technician was friendly and knew what he was doing."
"Office did not order filters for shipment to my house as promised"
"professional, knowledgable and engaging."
"Tech arrived within expected time and professional and courteous."
"Very competent and amiable."
"Very professional, courteous, respectful. "
"Michael was very professional and explained all the necessities for replacing the UV bulb and the pan strip. He also explained the pictures he took of the ducts in the a..."
"Rick thoroughly checked, fixed and explained the important functions the AC unit and its auxiliaries. I can honestly say for the first time the technician did an outstan..."
"On time, did excellent job (as far as I could tell), and provided good/new info."
"Ethan did a great job but he didn't have the GN2 to blow out our drain line. We have to make another appointment for this now."
"Very very professional "
"Tech arrived as scheduled and was very professional and quick to resolve my heater problem. He also pointed out the needed service to remove mold build up that I will be ..."
"Technician was very pleasantt and very informative."
"Ethan was exceptional! "
"Michael was very efficient and professional with his work."
"Mike came out was very professional , fast and friendly. He couldn't of been there more then 30 minutes and had us up and running. GREAT SERVICE. THANKS AGAIN MIKE"
"quick, thorough and efficient"
"WAS THROUGH AND EXPLAINED WHAT HE WAS DOING AND ANSWERED ALL QUESTIONS IN SIMPLE TERMS "
"Great Tech and service on time."
"Thorough, explained actions and made recommendations. "
"young man kind and informative. not pushy"
"Professional, Friendly, Knowledgeable and took the time to explain all work done, what will be needed and when, as well as going over invoice before asking for payment."
"Technician was very professional, worked hard and gave me all the information I needed about my service."
"punctual,efficient and pleasant service"
"Technician was on time and worked efficiently."
"They were informative about how AC was working & what they were doing.
"Aaron & Tyrone were st my home all day, working very hard. Quite knowledgeable and very professional. "
"Was prompt and efficent. Checked batteries in thermostat and checked the entetire unit and filters."
"I was pretty satisfied with everything from competency to cleanliness"
"The technician was friendly and courteous. He described everything he was doing, what was expected and what he found."
"Michael was on time and very efficient in his work and answered all my questions."
"Overall experience was excellent."
"Excellent service and çareing people"
"Ethan arrived on time and was very courteous and professional. He was very through and completed the service on our air conditioner without any delays or interruptions. H..."
"His knowledge and treatment of us. Very professional"
"The echnician was competent nd very skilled. He answered all of my questions."
"Michael was very courteous, very knowledgeable and thorough in performing the service. He was punctual and came on time"
"Very oerfessional---explained what needed to be replaced."
"Tech was very knowledgeable."
"Friendly. On time. Left my house clean. Did a good job"
"Derick was awesome, very professional. He explained everything clearly..He has been at our house 3 times now, and by far is my favorite to work with. I hope he continues ..."
"Friendly, explained problems in easy-to-understand manner."
"Michael was courteous, respectful, efficient and he explained what he did."
"Ethan Mendez is very professional, knowledgeable, and did excellent work."
"Tech was great! Product not so!"
"This guy was prompt courteous knowledgeable funny understanding and kind"
"Michael is a very down to earth Tech and he treats his customers like they are real people who live pay check to check. And those are the type of people I recommend to ot..."
"Ethan was respectful and very knowledgeable "
"Knowledgeable and efficent."
"TECH WAS VERY INFORMATIVE AND GAVE ME VERY GOOD INFORMATION ON WHAT NEEDS TO BE DONE AND WHAT HE DID IC CHECKING UP ON MY UNIT.I WISH FOR HIM TO BE MY ALL TIME TECH."
"Technician was very helpful"
"salesmen were polite and thorough"
"very knowledgeable about my system. I would like this tech. to do all my service requests."
THEY CAME, THEY FIXED AND LEFT."
"I've always been satisfied with the service and information provided by Service Experts. I will be selling my house, and I will recommend you to the new owner(s)."
"Technician took time to explain everything to me, plus my options. Best person that's every come to my house to provide service."
"A/C shut down completely. Technician responded right away! ID'd the problem: clogged up with gunk and recommended fix. It would seem to us that the drainage system could ..."
"Michael immediately located the problem and made the necessary repairs. He is a nice, polite technician."
"Ethan Mendez was extremely professional, knowledgeable, and did an outstanding job inspecting and working on our system."
"Michael arrived on short notice and diagnosed the problem with my AC in less than 10 minutes. He explained the problem, a bad motor, and gave me an estimate on the cost ..."
"Everything went well. He came, did his job, inform me of the results, and left."
"On time, very manerly and clean"
"Tommy did an outstanding job showing me where I had issues now and what to expect in the future. Very professional."
"kept the house clean,checked everything out flushed the drain out good,explained every thing in terms my wife understood, was cheerful. wife liked the smell of the disinf..."
"Miike the technician was courteous, informative, respectful, and arrived on time!"
"Very happy with service "
"Knowledgeable and courteous individual"
"because Michael is very thorough and he strives to give the customer qualitiy service .
"Very nice & respectful. Worked hard & cleaned up his work are perfectly! My AC looks amazing! "
"Very nice! did a GREAT Job."
"Michael was awesome, extremely knowledgeable, kind, and funny! Very down to earth and easy to talk to"
"The Part was under warranty. The labor was the exta same price"
"They were on time, courteous and respected my belongings.
"My technician was able to fix a noise coming from the unit that others have not been able to do since the unit was installed. I am very pleased."
"Professional, skilled, pleasant"
"Michael, was on time, friendly,courteous,and knowledgeable about the HVAC system."
"Mike was very personable and professional. He is very knowledgeable and was very through with his inspection of of our system. We are pleased to recommend Mike to anyon..."
"Profesional and helpful "
"Mike knew what he was doing and efficiently and successfully fixed the issue."
"Fast, efficient service "
"Mike is very knowledgeable.He is a very nice guy , and we enjoyed having him here."
"He was able to diagnose and resolve the problem quickly. He was also extremely knowledgeable, helpful, and polite."
"Michael was prompt, courteous, and performed the maintenance service quickly."
"internal cover still remains outside of the unit/ unit was not washed down "
"I am concerned with the unit we have. since the unit was installed, it has leaked, requiring charging and trouble shooting every month or two for almost three years to fi..."
"Tommy was very professional and paid attention to detail He helped with some energy saving tips on the thermostat. He wore shoe covering for inside the house."
"Arrived on time. Very polite. Explained everything perfectly."
"Your service men have ALWAYS been very nice, professional and very attentive to making sure that everything is working just fine. I appreciate that."
"Very professional and a nice service tech"
"Professional, communicated about the job, cleaned the area, very polite. "
"Andrew was very efficient, explain what he was doing, answered my questions and was very polite."
"Very courteous and respectful. Took our interests to heart. "
"We have had some issues with the company in the past, but they truly have done the right thing and are working hard to make it right. They have been professional, respons..."
"Mike was explaining my unit numbers, pressures and readings needed to be running properly. A good guy with answers. "
"We called them when we had a freak incident with our thermostat and we needed someone right away. They were there withing 2 hours and fixed our Thermostat within moments...."
"He was very confident ,polite and professional."
"Michael called to inform me when he would arrive at our home. He provided details regarding the services that he would provide and kept me posted throughout the process."
"The technician was scheduled to come right away, he showed up on time, and he fixed the problem. He was efficient, respectful and friendly. He has been to our home twice ..."
"Efficient, coopertive, professional"
"Iam very happy with the service ... First of all the technician ( Michael ) showed up on time and he looked and acted as a professional .
I will recommend service expert..."
"tech.took care of the problem quickly."
"The A/C system I own is modern and very sophisticated and Michael was able to quickly diagnose and make repairs. He is friendly, polite and quite competent. Make sure y..."
"I was sick in bed. Tech changed filter and wanted my wife to order more for $100+. She asked me. I said no. Later, when I felt better, I checked the garbage for the old f..."
"Derick was very helpful, knowledgeable, and patiently explained the 'what' he was doing as well as the 'why' to us with our repairs."
"Appointement was scheduled between 4pm and 6pm by the customer service representative. Technician came in at 7 pm. ."
"Very professional, answered my questions with out hesitation and explained everything he was doing."
"Knowledge of problem, thoroughly solved the problem and able to explain what he was doing and why, do appreciate this especially on a service call. Offered and clarified..."
"The professionalism by the technician."
"Your tech. was very courteous and polite. However he couldn't hear the sound I heard. This unit has always been noisy and a sore point, since our neighbor's unit (who rec..."
"Tech provided service in a timely, professional manner."
"The technicians was very professional and knowledgeable."
"Prompt, polite and answered my questions about what happen and why, very grateful to know."
"Outstanding service technician, great attitude, positive work ethic. Very thorough."
"Nothing was done to fix the faulty thermometer outside although we told the person who made the appointment that it has never worked accurately. "
"Renewed service contract when in fact it did not need to be done before July 17th 2015."
"As always the tech. came during the expected time frame. Took care of everything, answered my questions, explained what he did and told me all was great. very professiona..."
"Ricky and trainee William evaluated inside and outside Lennox system that I have telling me what they were doing so that I knew what was going on."
"Did the job quickly and in a biusiness-like manner."
"The Technician was very professional and knowledgeable about his work."
"Technician on time. Courteous and knowledgeable. Answering questions when asked."
"Tech was professional, answered my Q's very respectful ofmy home."
"I'm a long-time customer and this is the first time I've not been "very satisfied". Being it's after a major hurricane hit, I'm trying to cut you some slack and not rate..."
"Received timely, courteous and professional service."
"Techs were knowledgeable and professional"
"EXCELLENT SERVICE, TECHNICIAN ACTED VERY PROFESSIONAL, Ai RRIVED ON TIME AND ANSWERED ALL THE QUESTIONS I HAD. I HAVE BEEN WITH THIS COMPANY MANY YEARS, I AM VERY SATISFI..."
"Friendly and efficient service call."
"prompt diagnosis and repair turn around time shortly after hurricane IRMA. although I am disappointed that I was billed even though I have had a service contract on the 6..."
"On time arrival; courteous and knowledgable tech; "
"2 different men came . I showed them photos I had taken in attic and asked if they could look in attic and tell me if I ned to replace my duct work or if something else w..."
"I really appreciate the fact that he arrived on time, and also called to let me know he was on his way"
"The service man was prompt, informative and helpful. "
"They came at night, accurately diagnosed the problem. Didn’t waste time inside the house "
"Prompt and competent service by dispatcher and technician Lee"
"The men were courteous and and knowledgeable and finished the job well."
"Professionalism, and ability to correct the problem."
"The Technician was efficient, experienced, helpful and fast."
"Wrote up an estimate. Could not understand what he was suggesting or why he was suggesting it."
"did his work efficiently "
"Top notch, knowledgeable, clean, personable technician. "
"The tecnici was courteous and knowledgeable"
"Good job fast know what he was doing nice guu"
"Need confirmation that defect is covered for parts and labor. Not happy about my ceiling again being damaged because of the same problem which occured less than a year ag..."
"Andrey explains all what He’s doing what needs to be done "
"Prompt and accurate estimate from the Comfort Specialist (Greg); and excellent installation service by the technician. "
"I had a device agreement and I called prior to expiration and was schedule after the expired date and forced to repay again. I cancelled "
"Seemed thorough. Professional. Gave me a good report!"
"Because Michael worked like a dog all day long. He was at my house from 10:45 until going on 6 PM. He told me it was a two man job and he was alone. I felt so bad for ..."
"I was kept informed when tech was due to arrive.He was very professional in his manner,explained ahead the labor fees,asked if there were any questions regarding same and..."
"Jose worked on all three of my houses yesterday. He was professional at all times, got all the systems working at peak efficiency and was able to improve my largest syste..."
"Alex was courteous, professional, and efficient. He explained to me any questions that I had"
"reliable, stands by their products, customer satisfaction is their priority, fast appt when you need repair"
"After paying $1059 on September 2 and another $1257 on September 27, 2017...I'm a bit disappointed. While the work was completed and seems to be done well, there were MA..."
"Response time was phenomenal "
"Dan is very helpful and trustworthy!"
"Called late in day, (7pm'ish) didnt really expect to get a Tech out that late be he did come in only about 1 hour."
"all involved with purchase and installation of new unit were very professional
great team work
"Always professional and does a thorough job. Thank you"
"Prompt, courteous response to our call. "
"Excellent service, and Josh was very helpful."
"The technician was great. He was honest, efficient and professional. Excellent problem solver."